FAQ

Nothing beats our speed and accuracy in background checks. While most services take 1–2 weeks to turn around even basic reports, NPI guarantees a rapid turnaround.

We recognize that each case is different and requires a unique approach. Your specific case will only incur costs required to solve the problem. Travel and overnight expenses required for the surveillance can affect the costs, for example. Since our investigative services are tailored to your needs, let's start with a conversation. In any event, contact us to discuss your case and get a clear understanding of the costs involved.

The result of each investigation depends on the nature of the case. No one case is the same. Each investigation is made a priority and will be handled in a timely manner. We use our extensive information network and out-of-the-box investigative techniques to get the best result, fast. 

Our office hours are limited because we’re often on the case. The nature of private investigations and undercover work goes beyond a 9 to 5. Your case may concern illicit activities or evidence that doesn’t show itself during normal working hours, for this reason, a good private investigator needs to be flexible in their work hours to find the truth.  

Absolutely! Along with our secure online portal where information can be shared back and forth, we can also update you by email, phone, etc. at the frequency you prefer.